Privacy Policy
This notice explains what we collect when you visit our website, book a consultation, or purchase services; how we use and share that information; and the choices you have. It is written for a US audience with additional notices for California and EU/UK visitors.
1) Who we are
We provide website design/development and related services. Our website is fordhaminnovation.com. We are the data “controller” for information we collect through the site.
2) Information we collect
Information you provide
- Contact and project details submitted via forms (name, email, phone, business info, project requirements).
- Scheduling details when you book with Calendly (meeting preferences, time zone, and the contact info you enter).
- Checkout details when you purchase services (billing name, email, address; handled by Stripe).
- Support communications and files you send us.
Information collected automatically
- Basic device and usage data (IP address, browser, pages viewed, timestamps, referrer) for security and analytics.
- Cookies or similar technologies to remember preferences and measure site performance.
Information from partners
- Payment processor (Stripe) provides limited payment status/metadata; we do not see full card numbers.
- Scheduling provider (Calendly) shares your booking details with us.
- Hosting/analytics providers may supply aggregated performance metrics.
3) How we use information
- Provide, operate, and improve our website and services.
- Respond to inquiries, schedule calls, and deliver projects.
- Process payments and send purchase confirmations and invoices.
- Configure requested third-party tools (e.g., analytics, email, payments) for your project.
- Protect against fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our Terms.
EU/UK visitors: our legal bases may include performance of a contract, legitimate interests (e.g., site security, service improvement), consent (where required), and legal obligations.
6) Data retention
We keep personal information only as long as needed for the purposes above, to comply with law, resolve disputes, and enforce agreements. Project files may be archived for a reasonable period unless you request deletion (subject to our legal/backup requirements).
7) Your choices & rights
- Access/Update: Contact us to view or correct your information.
- Marketing: You can unsubscribe from non-transactional emails in the message footer.
- Cookies: Control cookies via your browser settings.
- California: We do not “sell” or “share” personal information as defined by the CCPA. You may still contact us to request access or deletion of the info you’ve provided.
- EU/UK: You may have rights to access, rectify, delete, port, or object/restrict processing. You can also complain to your local data protection authority.
8) Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data. No method of transmission or storage is 100% secure.
9) Children
Our services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children.
10) International transfers
We are US-based. If you access the site from outside the US, your information may be processed in the United States or other countries that may have different data protection laws than your country.
11) Changes to this policy
We may update this Privacy Policy to reflect changes to our practices or for legal reasons. The “Effective date” above will show the latest version.
12) Contact us
Questions or requests? Email admin@fordhaminnovation.com.